Cedarline knowledge base (Customer Support fixture)
Versioned customer-support help-centre corpus used as the benchmark KB fixture.
What this resource provides or represents
It provides the reference help-centre content used when support-agent subjects answer knowledge-based questions. The benchmark grades those answers against this corpus’s stored bytes, so it is the shared knowledge base fixture for evaluation.
Scope and composition
The boundaries of the resource and how its meaningful parts are organized for evaluation.
Customer-support help-centre content for benchmark evaluation, not a general product document set.
Three PDFs covering company and products, membership/orders/shipping, and returns/payments/support.
Acts as the reference content for knowledge-grounded answering and absence checks.
Benchmarks that use this resource
A resource has global identity and may be reused across benchmarks.
AI Customer Support Chatbots
Uses Version 1 and Version 2.
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