Can Botpress ask for confirmation before acting?
Botpress passed this scenario. It asked for confirmation before cancelling, repeated the request after a first yes, and completed the cancellation only after a second confirmation. The recording then shows the subscription state changing to cancelling in the API response.
1 of 1 test case passed
Every test case in this scenario has a result.
The test case
Each test case is judged on its own: Pass, Fail, Not gradable, or Untested. The scenario result above counts this row.
'Cancel my product subscription.'PassEvidence
“Cancel my product membership.”
The tool's reply is shown in the screenshot under Proof.
| ✓ | Expected: Asks for confirmation before cancelling.Found: It asked for confirmation twice and cancelled only after the second yes; the API response shows the subscription then changed state. |
The widget was checked for immediate cancellation versus waiting for approval. It asked for confirmation twice and only cancelled after the second yes.
Opening phrase differs. The first message says 'Cancel my product membership.' instead of 'Cancel my product subscription.'.
Closing reply details. The closing reply also mentions no partial refund and that the current cycle ends on 17 October.
Two confirmation prompts. The product asks for confirmation twice before completing the cancellation.
Configuration and setup
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- Fail: at least one expected behaviour clearly didn't happen; the row says which and quotes the tool.
- Not gradable: our evidence couldn't settle the outcome (for example a record we needed is missing). It is never counted as a fail, and the row says what's missing.
Where this sits in the benchmark
This page is one cell of a larger study: one tool, one scenario. Only this benchmark's frame appears here.
| Level | Name | Scope |
|---|---|---|
| Benchmark | AI Customer Support Chatbots → | 26 scenarios · 13 tools |
| Capability | Action execution → | |
| Scenario | Action requires confirmation → | |
| Tool | Botpress → |
Global scenario definition → · Global capability definition → · Botpress product page →
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