Evidence · first-party tested

The routing agent can combine classification, priority, escalation, assignment, and response drafting into one structured output; the tested complaint was routed as Billing Issue / High / Escalation Needed: Yes.

✓ WorkedRelevance AI →
Output — unretouched
tool output
Output — unretouched
tool output
The observation

The routing agent can combine classification, priority, escalation, assignment, and response drafting into one structured output; the tested complaint was routed as Billing Issue / High / Escalation Needed: Yes.

Criterion: Workflow design · Scenario: Angry duplicate-charge customer routing case (group: customer-routing)
Query this
get_evidence({
  tool: "relevance-ai",
  scenario: "customer-routing"
})
MCP · mcp.aidemos.com/api/mcp
Free with attribution.
Same input, other tools
Dust ✓ WorkedGumloop ✗ FailedPickaxe ✓ WorkedZapier AI Agents ⚠ Struggled
Real outputs, no retouching · every cell queryable via API & MCP · aidemos.com