Evidence · first-party tested
Answered all 3 parts of the refund-policy query in a clearly numbered structure: eligibility conditions, how to apply for a refund, and the processing timeline (5–7 business days). It also correctly included the Elite free-returns benefit and the $4.99 return-shipping charge for non-Elite customers, then ended with an eligibility-check prompt.
✓ WorkedFreshdesk →
The observation
Answered all 3 parts of the refund-policy query in a clearly numbered structure: eligibility conditions, how to apply for a refund, and the processing timeline (5–7 business days). It also correctly included the Elite free-returns benefit and the $4.99 return-shipping charge for non-Elite customers, then ended with an eligibility-check prompt.
Criterion: Knowledge Base Query Handling · Scenario: Multi-part refund policy question (group: refund-policy)
Query this
get_evidence({
tool: "freshdesk",
scenario: "refund-policy"
})MCP · mcp.aidemos.com/api/mcp
Free with attribution.
Free with attribution.
Same input, other tools
Real outputs, no retouching · every cell queryable via API & MCP · aidemos.com